FAQs

Orders & Shopping

Track your order here.

Yes. Everything that is in stock online can be purchased in the shop. 

Of course! There is a Pick Up option at checkout that you can select in order to skip the shipping cost.

Payments & Gift Cards

Yes! During checkout you have an option to pay using your Winifred Grace Gift Card. Gift cards never expire!

Custom & Product Services

Yes! The best way to order a custom stamped piece is to Contact Us. We stamp Thursdays, however if you need your piece earlier we have a $25 Rush Fee option available. Visit our Custom Stamping page for inspiration.

Unfortunately we do not stamp on the back of our pendants. During stamping the back is compromised and has a hazy scuff from stamping. We recommend getting other pendants to layer with it.

Good news! We are offering permanent bracelets. Book your Love Linked appointment here.

Returns & Exchanges

Please review our Exchange Policy for details.